Data Security & Privacy

IDENTITY ensures full compliance with GDPR and helps you securely integrate customer insights into your workflow.

GDPR? We’ve got you covered.

When analyzing conversations, you are legally required to get consent from your participants. That’s where we step in – and simplify everything for you:

A customizable and legally valid data protection notice is automatically shown before every call.
Analysis only starts after consent is explicitly given – eliminating risk and legal uncertainty.
Fully automated, documented, and legally compliant – no manual effort or extra tools needed.